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Try it for yourself!

Request your free 30-day trial now.

Discover how Docuo works intuitively and without the need for technical knowledge. You will be able to test, investigate and adapt the tool to your company's needs.

If you have any questions, you will find the most frequently asked questions answered below.

Let´s start!

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Docuo is a service for companies, so personal emails (Gmail, Hotmail, Yahoo, etc.) or educational emails (school or university emails) are not valid. But if your case is special, tell us about it through our contact form.
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Frequently Asked Questions
about the 30-day free trial

 

Does R2 Docuo provide the capability I need?

  • The common use cases of R2 Docuo are Engineering (BIM Common Data Environment), Contract Management (CLM for legal departments), Quality Assurance (ISO 9000, ISO 27000…) and Regulatory Compliance (GDPR, CCPA…).Although your activity is not one of the above, you can configure it as a Corporate Document Management System, a Workflow tool, or a File Sharing platform according to your needs.

What information should I provide?

  • A corporate email. Docuo is a software for companies and organisations, it is not  for personal use, so you will need to log in with a corporate email. But if your case is special, tell us about it through our contact form.

What will happen when I press “Request”?

  • You will receive an email with a link to validate your account.
    (Immediate)
  • Our team will review your data and create your Docuo repository.
    (Between 5 minutes and 24 hours after validating your email, depending on your time zone)
  • You will receive an email with the access data, the instructions for downloading and installing the software.
    (Immediate when creating your repository)
  • You will receive another email with resources to help you in the first steps: video tutorials and product documentation.
    (Immediate when creating your repository)
  • A person from our team will email you to offer an online demo or a call to discuss the best way to solve your business needs with Docuo.
    (A few minutes after creating your repository)

What hardware and software will I need?

  • Docuo can be used on Mac computers via web browsers and on mobile devices via our Apps, but to enjoy the free trial you will need a computer with a Microsoft Windows operating system. To do this, you will need to download and install the Docuo desktop application.
  • You don’t need servers to use Docuo. The service is provided in the cloud, from our servers in the European Union. There is no On-premises version of Docuo that you can install on your servers.

Will I find R2 Docuo ready to use?

  • When you access Docuo for the first time, you will find the system empty, without any document or workflow configured. You will be able to perform basic storage tasks (upload and download documents, create folders, etc.).
  • The objective of the free trial is that you go through the video tutorials step by step, learning the different functionalities of R2 Docuo and configuring the tool to adapt it to your needs.
  • If you want a pre-configured solution for your use case, help to configure Docuo or receive the official product training course, do not hesitate to request it from our team.

What happens at the end of the trial period?

  • During your free trial you can activate a paid subscription at any time by logging into this website.
  • If you decide not to subscribe to the service, your Docuo repository will be deleted after 30 days.

How can I get support?

  • Our customer service team will contact you when you start your free trial. Write them for any questions regarding the service.
  • If something does not work as it should, you can create a support ticket from the “My account” section of this website for our technicians to review the incident.

I would like to offer Docuo to my clients

  • If you are not going to be the end user of Docuo, please use our contact form to learn about our Partner program and the collaboration options we offer to consulting and IT services companies.